Support
Stuck, or just have a question? Here's the fastest way to reach a human.
In-app support
The quickest route is the support section inside the app: open a ticket and we'll have your account context in front of us. Open a ticket →
Community
Join the conversation and search answers in the community forum, right inside the app. Many questions are already answered there. Browse the community →
On IRC
We're on IRC too. Find us on your favourite network and say hi. If something's down, our status page shows live runtime and egress health.
Common questions
Is the free plan really free?
Yes, one free turborg, no card, no expiry. It's always-on for your first 7 days, then idles out after 4h of inactivity (resume in one click). Always-on around the clock starts at Starter.
Can I cancel anytime?
Any paid plan can be cancelled at any time; see our refund policy.
Which networks can I connect to?
See the networks page. Pro and Max connect anywhere.